Shipping policy

Orders are typically processed within 4-10 business days. Processing time is the time required to prepare, decorate, package, and ship your order and does not include carrier transit time.

Shipping rates are calculated at checkout based on the order's destination, weight, and selected shipping method. Once your order ships, you will receive tracking information using the email address provided at checkout.

Estimated delivery dates provided by the shipping carrier are estimates and are not guaranteed. Pullers Closet is not responsible for carrier delays caused by weather, holidays, service disruptions, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your address, contact us as soon as possible. Once an order has shipped, we cannot guarantee that the shipping address can be changed.

If your package arrives damaged, contains an incorrect item, or appears to have been lost in transit, please contact us with your order number and relevant photos so we can review the issue and determine the appropriate next steps.